What certifications and experience do you have?
Our facility is fully FAA and EASA certified, and all of our technicians hold the necessary licenses and are extensively trained. We have over 30 years of experience specializing exclusively in aircraft window and windshield repair, and we are an approved vendor for numerous major airlines and fleet operators. Our expertise is focused on maintaining the highest standards of safety and airworthiness with every repair.
What does your repair process involve?
We utilize a comprehensive, multi-step repair process that begins with a detailed inspection to assess the damage. Our service includes a proprietary, patented repair process that is unmatched in the industry. This innovative technology allows us to restore the structural integrity of the windshield and provide a superior optical finish that meets or exceeds OEM specifications, ensuring both durability and clear visibility.
What is the estimated turnaround time?
For standard repairs, our typical turnaround time is 5-7 business days, from the time the part arrives at our facility to when it is shipped back to you. We understand the urgency of an AOG (Aircraft on Ground) situation, and we have a dedicated team for expedited service. For AOG cases, we can often complete the repair within 24-48 hours to get your aircraft back into service as quickly as possible.
Can you provide a detailed, itemized quote?
Absolutely. We believe in complete transparency. Our quotes are always detailed and fully itemized, breaking down the costs for labor, materials, and any necessary certifications.
This ensures you have a clear understanding of the full cost before any work begins, with no hidden fees. We will also include an estimate for freight costs.
What is your warranty policy?
We stand by the quality of our work. Every repair comes with a warranty that covers any defects in the repair process itself. This warranty reflects our confidence in our patented technology and the skills of our technicians. The details of our warranty are provided in writing with every quote.
